Frequently Asked Questions

Each painting is carefully rolled (paint side out) and shipped inside a custom-cut 2-inch PVC tube. PVC tubes are waterproof, crush-resistant, and protect the canvas throughout international transit. The tube length is cut to match your specific painting — see our Delivery & Care page for the full tube size reference and unpacking instructions.

Every painting on Your African Art is an original, hand-painted work created by artists across Africa. No prints, no reproductions, no mass-produced copies. Each piece is one of a kind.

Sizes vary by painting and are listed on each product page. Most pieces range from 40 × 60 cm to 90 × 120 cm. If you need a specific size or have a custom request, reach out via the contact page.

Absolutely. We work with talented artists who can create custom pieces based on your preferences — style, colour palette, size, and subject matter. Get in touch via our contact form and we'll connect you with the right artist.

No, paintings are shipped as unframed canvas rolled inside a PVC tube. This keeps shipping safer and more affordable. You can stretch and frame it yourself (we have a step-by-step guide) or take it to any local framing shop — typically $20–$60 depending on size.

Most of our paintings are created using acrylic or oil paints on cotton or linen canvas. The specific medium is noted on each product page. All materials are professional grade and built to last.

We provide high-resolution photos of every painting on the site. You can also visit our Experience page to see how each piece looks staged in a real room. If you'd like additional photos or a video of a specific painting, just ask and we'll send them over.

All photos on our website are optimised for web viewing — this includes removing any creases or folds that may appear from shipping or storage. Other than that, every photo is exactly as the artist painted it. We do not alter colours, add filters, or digitally enhance the artwork in any way. What you see is a faithful representation of the original piece.

We accept all major credit and debit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and Google Pay through our secure Shopify checkout. All transactions are encrypted and secure.

Yes. We use Shopify's PCI-compliant checkout, which encrypts all payment data. Your financial information is never stored on our servers.

We ship worldwide. Our primary markets are the UK, US, Canada, and across Europe, but we deliver anywhere with a postal address.

Standard delivery typically takes 7–14 business days depending on your location. Express shipping options may be available at checkout. You'll receive a tracking number once your order ships.

International shipping is a flat rate of $30 USD (approximately £24 GBP / €28 EUR) via DHL or FedEx. All paintings ship in custom-cut PVC tubes from Nigeria. The tube size and estimated weight for each painting are listed on our Delivery & Care page.

We periodically offer free shipping promotions. Follow us on Instagram or sign up to our mailing list to be the first to know about deals.

Yes. Once your order is dispatched, you'll receive an email with your tracking number and a link to track your package in real time.

If your painting arrives damaged, contact us within 48 hours with photos of the damage. We'll arrange a replacement or full refund — no hassle.

Import duties and taxes vary by country and are the responsibility of the buyer. Original artworks may qualify for duty exemptions in some countries. Check with your local customs office for specifics.

If your painting arrives damaged, contact us within 48 hours with photos for a replacement or full refund. As each piece is an original artwork, we do not accept returns for change of mind. We're always happy to help you find the right piece before you buy.

Because every painting is a unique original, exchanges are handled on a case-by-case basis. Contact us and we'll do our best to find a solution that works for you.

We photograph all paintings in natural light and keep editing to a minimum so what you see is as close as possible to the real piece. Slight variations can occur due to screen settings. If you'd like additional photos or a video in different lighting, just ask before purchasing.

Keep your painting away from direct sunlight and high humidity. Dust gently with a soft, dry cloth. Avoid touching the painted surface directly. If stretched and framed, hang on a secure wall hook away from heat sources and moisture.

Take your canvas to any local framing shop to have it stretched onto wooden stretcher bars (typically $20–$60). You can also do it yourself — we have a full step-by-step DIY stretching guide on our Delivery & Care page, covering gallery wraps, pin mounting, and other creative display options.

Remove the end caps from the PVC tube carefully (avoid using sharp blades near the opening). Slide the canvas out gently and lay it flat, paint side up, on a clean surface. Place soft weights on the corners and let it relax for 24–48 hours. Any minor curl will flatten naturally. Never iron or apply direct heat to the painted surface. For detailed step-by-step instructions, see our Delivery & Care page.

We work with independent artists across Africa — from Nigeria and Morocco to Kenya, Zimbabwe, Uganda, and Malawi. Each artist brings their own style, culture, and story to the canvas.

Artists receive the majority share of every sale. We believe in fair compensation and building long-term partnerships that support creative livelihoods across the continent.

Yes! We're always looking for talented African artists. Head to our contact page and share your portfolio. We'd love to see your work.

Our focus is exclusively on art from the African continent. Every piece on our platform is created by an artist based in Africa, ensuring authenticity and supporting local creative economies.

We are currently an online-only gallery. This allows us to keep prices accessible while reaching art lovers worldwide. Follow us on Instagram for any pop-up event announcements.

Of course! At checkout you can add a different shipping address. If you'd like us to include a personalised note or gift wrapping, mention it in the order notes and we'll take care of it.

Yes. We work with hotels, restaurants, offices, and interior designers to source original African art in bulk. Contact us for custom quotes and volume pricing.

Follow us on Instagram @yourafricanart and sign up for our email list on the homepage. We announce new pieces, artist spotlights, and exclusive offers there first.